Frequently Asked Questions
What do the letters "IAB" stand for?International Association of Benefits What Insurance Carrier does IAB use and what is its rating?IAB's primary Insurer of its medical and dental insured benefits, FAIRMONT SPECIALTY GROUP, CRUM AND FORSTER, AND US FIRE INSURANCE COMPANY, which recently received a increase in its ratings from the prestigious rating company, AM BEST to an "A" (EXCELLENT) rating. Only the largest, most stable and properly managed companies ever attain to this rating with AM BEST. IAB is proud of being insured and a strategic partner with these Companies. Where is IAB located?IAB was originally chartered in Washington D.C. and still maintains a corporate office on Pennsylvania Avenue in our nation’s capitol. Additionally, IAB’s administrative offices are located in Arlington, Texas in the heart of the Dallas/Fort Worth area. How do I contact IAB?For general questions on how to use your membership call our member services department at 1.800.275.1171 Monday – Friday 8:00 am to 5:00 pm (CST) For all other inquiries call 1.817.468.0400. When can I start using my benefits?Your discount benefits are available to you immediately after your initial payment is collected. Then, if you enrolled on the 25th or before, you may begin using your insured benefits and BeechStreet benefits on the first of the next month. If you enrolled on the 26th or after, then those benefits will begin on the first of the following month. Why do my cards have only my name on them?Membership cards are only sent in the name of the primary member. Remember, these cards are for identification purposes only. Once they are presented at a provider’s office, your member number will be used to show all eligible dependents listed on your membership. Who would qualify as an eligible dependent?A dependent may be any of the following: *A child age 18 or younger *A child age 19-24 who is a full time student *A legal spouse How do I search for Drs in the network?You may locate providers by calling IAB Member Service at 1-800-275-1171. However, if you would like to see the complete list of providers in your area for yourself, you may do so by utilizing the easy to use “Locate a Provider” feature of this website. Do I have to call before going to the Dr?The only reason you would need to call IAB before going to the doctor would be to verify if the doctor is in the BeechStreet network. If you have already verified this, then you may call the doctor and make the appointment without calling IAB. When visiting a Dr what do I pay at the time of service?Your plan does not regulate how much you pay when you are seen. We encourage you to verify with your provider whether you will be billed before or after the claim is processed. What are my options for paying my monthly membership dues?IAB's "no-hassle" automatic payment program allows you to have your monthly dues drafted automatically from a bank account, debit card, or credit card each month. You may also pay through a paper bill three months at a time. |
Mike Chandler757-576-6710Contact Me Today For More Information About IAB!
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